Cookie Policy

The legal bit.

Last updated Feb 2021

What is a “cookie”?

A “cookie” is a piece of information that is stored on your computer’s hard drive, if you agree to this, and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

Cookies are used by nearly all websites and do not harm your system.

We are required to obtain your consent for all non-essential cookies used on our website. You can block cookies (including essential cookies) at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block essential cookies you may not be able to access all or parts of our site.

How do we use cookies?

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.

Cookies are either:

Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or

Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.

Cookies can also be categorised as follows:

Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

First and third party cookies: First party cookies are cookies set by our website. Third party cookies are cookies on our website that are set by a website other than our website, such as where we have adverts on our website or use Facebook pixels so that we can show you relevant content from us when you are on Facebook.

Cookies we use

Cookies On Our Website

We may process data about your use of our website and services. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking systems Google Analytics and These generate statistical and other information about our website and is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at:

Other Cookies we use

For the marketing of events and facilitating the registration of such events we use the following service providers. When you interact with us through any of these providers, they will also collect cookies. You can find out more by accessing the links below:

You can control the cookie’s we use when accessing our website. You can also manage and control other cookies through the settings on your web browser.

To opt out of being tracked by Google Analytics across all websites, please access the following link: If you have any questions about the cookies that we use, feel free to email us at

Cookies that our platform uses

You may only be interacting with streamGo by using the streamGo Platform. Our platform could be totally branded/white label so you may not realise you are interacting with a streamGo Page. Our platform may place the following cookies / or use the following local storage to make your experience better:

  • streamgo-event_* [This is used to remember your location in on-demand video content]
  • sg_conference_* [This is used if you’re interacting in a roundtable or presenting]
  • conferenceId [This is used if you’re interacting in a roundtable or presenting]
  • io – [This is used for polling and other interactivity features]
  • streamgo-ca-local [This personalises the agenda for the event]
  • streamgo-treasurehunt [This logs progress of any interactive treasure hunt]
  • XSRF-TOKEN [This is a security token]
  • streamgo_session – [This is used to store your session so you don’t have to logon multiple times and to track your video engagement.]
  • sg_remember_web_* [This is used to store your session so you don’t have to logon multiple times and to track your video engagement.]
  • remember_admin_* [This is used if you logon to the streamGo Dashboard]

Run Better Online Events

With our team of Event Producers providing first-class support throughout your online events, engaging your audience is just one click away...